System Status

Real-time status of Hockey's services and infrastructure. We're committed to transparency about our service availability and performance.

All Systems Operational

Status updates available on this page

Current Status

Live status of all Hockey services and components

Messaging Service

Send and receive messages across all platforms

Operational

99.99% uptime

Voice & Video Calls

HD voice and video calling features

Operational

99.98% uptime

File Sharing

Upload, download, and share files

Operational

99.97% uptime

API Services

Developer API and webhook delivery

Operational

99.99% uptime

Integrations

Third-party service connections

Operational

99.96% uptime

AI Assistant

Translation, summarization, and smart features

Operational

99.95% uptime

Performance Metrics

Real-time performance data from our global infrastructure

99.99%

Overall Uptime

Last 30 days

47ms

Average Latency

Global average

0.02%

Error Rate

Last 24 hours

50+

Global Regions

Active data centers

Recent Incidents

Transparency about any service disruptions or maintenance

No Recent Incidents

All systems have been running smoothly. Our last incident was over 90 days ago, and it was resolved within 15 minutes with minimal impact.

Full incident history available upon request

Scheduled Maintenance

Upcoming maintenance windows and system updates

Database Optimization

Scheduled

Routine database maintenance to improve performance and reliability. No service interruption expected.

Date: February 15, 2025 at 2:00 AM PST
Duration: 30 minutes
Impact: None expected

Security Certificate Renewal

Scheduled

Renewal of SSL certificates across all services. Brief connection interruptions may occur.

Date: February 22, 2025 at 3:00 AM PST
Duration: 15 minutes
Impact: Brief connection interruptions

Stay Informed

Get notified about service status changes and maintenance windows

Email Notifications

Get email alerts for incidents, maintenance, and status updates.

Email notifications coming soon

RSS Feed

Subscribe to our RSS feed for automated status updates.

RSS feed coming soon

Webhook Alerts

Integrate status updates directly into your monitoring systems.

Webhook configuration available via API

Service Level Agreement

Our commitment to service availability and performance

Uptime Guarantee

Free Plan:99.9%

Professional Plan:99.95%

Enterprise Plan:99.99%

Response Times

Support Response:< 4 hours

Incident Resolution:< 2 hours

Critical Issues:< 30 minutes

If we fail to meet our SLA commitments, eligible customers may receive service credits. View our complete SLA terms for details.

Full SLA terms available upon request

Questions About Our Status?

Our support team is available 24/7 to help with any questions about service status or performance issues.

Status update subscriptions coming soon