How Can WeHelp You?
Find answers to your questions, learn how to use Hockey's features, or get in touch with our support team.
Popular Help Topics
Quick access to the most common questions and guides
Getting Started
Learn the basics of using Hockey for the first time
Account Settings
Manage your profile, notifications, and preferences
Security & Privacy
Understanding Hockey's security features and controls
Mobile Apps
Using Hockey on iOS and Android devices
Featured Guides
Step-by-step guides to help you get the most out of Hockey
Setting up your first Hockey workspace
A complete guide to creating your workspace, inviting team members, and configuring your first channels.
Connecting Slack to Hockey
Learn how to sync your Slack channels with Hockey for unified messaging across platforms.
Enabling two-factor authentication
Secure your Hockey account with 2FA using authenticator apps, SMS, or hardware keys.
Using Hockey's AI assistant
Discover how to use AI-powered features for translation, summarization, and smart replies.
Fixing common connection issues
Solutions for the most common connectivity and sync problems users experience.
Custom integrations with the API
Build custom workflows and integrations using Hockey's powerful API and webhook system.
Need More Help?
Can't find what you're looking for? Our support team is here to help
Frequently Asked Questions
Quick answers to the most common questions
How do I add team members to my workspace?
Go to Settings → Team Management and click "Invite Members." You can invite people by email or share an invitation link. New members will receive an email with setup instructions.
Can I use Hockey on multiple devices?
Yes! Hockey syncs across all your devices in real-time. You can use it on desktop (Windows, Mac, Linux), mobile (iOS, Android), and web browsers simultaneously.
Is my data secure in Hockey?
Absolutely. All messages are encrypted end-to-end with AES-256 encryption. We use zero-knowledge architecture, meaning we can't read your messages even if we wanted to.
How do I integrate Hockey with other tools?
Visit the Integrations page in your workspace settings. We support 100+ integrations including Slack, WhatsApp, Gmail, Zoom, and more. Most integrations can be set up in under 2 minutes.
What's the difference between free and paid plans?
The free plan includes up to 5 team members, basic integrations, and 1GB storage. Paid plans offer unlimited members, advanced features like AI assistant, priority support, and more storage.